May 28, 2025
PRESS RELEASE
Individuals who had deposits in banks that have been in liquidation for a period of more than three years are required to provide updated information in order to receive compensation from the Deposit Guarantee Fund. This rule applies to the depositors of the following banks:
How to update personal data?
To update their data, depositors (or their authorized representatives/heirs) must submit a signed request to the DGF at the following address: 17 Sichovykh Striltsiv Street, Kyiv, 04053, Ukraine.
Please ensure that the request includes the following documents:
1. An application for payment of the guaranteed compensation signed by the depositor (representative or heir) indicating the following information:
- Surname, first name, and patronymic (if available);
- Place of residence or correspondence address of the applicant.
2. A copy of the passport or other ID document, signed by the depositor (representative or heir), containing the full name, document series (if applicable), number, name/code of the issuing authority, and the date of issue.
3. A copy of the taxpayer identification document of the depositor (representative or heir) issued by the tax authorities.
Furthermore, the following documents must be submitted as applicable:
1. In the event of passport replacement or another identity document, please provide the original or notarised copy of the document issued by the relevant authority, clearly indicating both the old and new identity document details.
2. In the event that there is an error in the bank's records relating to the depositor's personal information at the time of the deposit agreement, please provide a copy of the bank account or deposit agreement.
3. Should the application be submitted by the depositor's representative, a notarized copy of the power of attorney will be required.
4. Should the application be submitted by the guardian of the property of a depositor who has been declared missing or has gone missing under special circumstances, the following documents are to be provided:
- a notarized copy of the certificate of appointment as guardian of the property of a person declared missing or a person missing under special circumstances;
- a copy of the depositor's identity document;
- a copy of the taxpayer identification document certified by personal or qualified electronic signature.
5. If the application is submitted by parents, adoptive parents, foster parents, guardians of a minor, or guardians/custodians of an incapacitated person, a notarized copy of the child's birth certificate or the child's travel passport, or other document identifying the minor, must be provided.
It is essential that copies of the documents are clear and legible.
Please be advised that applications are processed within a period of three months, but no later than the day of approval of the bank's liquidation balance sheet.